The 16th Spring Annual Meeting of Japan Society of Kansei Engineering・ISASE2021
Mar 7 - Mar 9, 2021Online Virtual Meeting
[1C-07]Analysis of user dissatisfaction in the utilization of IT by text miningAnalysis of user dissatisfaction in the utilization of IT by text mining
*Seiga Takahashi1, Issei Tamai1, Hiroya Hamada1, Fumiaki Saito1(1. Chiba Institute of Technology)