THE 69th ANNUAL CONFERENCE OF JSSD
Jun 24 - Jun 26, 2022Online
THE 69th ANNUAL CONFERENCE OF JSSD
Jun 24 - Jun 26, 2022Online
[1A-04]Service design as a boundary objectFrom designing to deliver to designing for a project
*Atsushi Hasegawa1(1. Concent, Inc.)
Keywords:
Boundary object,Service design,Social innovation
In recent years, the role and importance of boundary objects have been recognized in various fields. Furthermore, the use of boundary objects in design is an essential issue in the coming era of social innovation, in which diverse people will collaborate. This paper proposes a perspective that considers service design itself a boundary object for collaboration and discusses its significance.