THE 70th ANNUAL CONFERENCE OF JSSD
Jun 23 - Jun 25, 2023Shibaura Institute of Technology Toyosu Campus
THE 70th ANNUAL CONFERENCE OF JSSD
Jun 23 - Jun 25, 2023Shibaura Institute of Technology Toyosu Campus
[10A-05]Two sides of care worker’s willingness to improve work through design process experiences
*MASAYUKI IHARA1, HIROKO TOKUNAGA1, HIROKI MURAKAMI2, SHINPEI SARUWATARI1,2, KAZUKI TAKESHITA2, AKIHIKO KOGA1,3, TAKASHI YUKIHIRA1,3, SHINYA HISANO1,4(1. RIKEN - R-IH - ADSP - Data Science Design Team, 2. Shirakawa Hospital, 3. TEIKYO UNIVERSITY - Faculty of Fukuoka Medical Technology, 4. PREFECTURAL UNIVERSITY OF HIROSHIMA - Faculty of Health and Welfare)
Keywords:
Work Improvement,Care Worker,Design for Motivation
This paper introduces a result of work improvement workshops conducted with care workers as well as discussions on their motivation of the improvement. The 17 workshops for a year resulted in failure to launch the work improvement. A review workshop revealed that they are too cautious to step forward although they learned the importance of understanding users, paying more attention to users and information sharing among workers. The review result suggests a design for putting ideas into action based on what they have learned.