THE 70th ANNUAL CONFERENCE OF JSSD
Jun 23 - Jun 25, 2023Shibaura Institute of Technology Toyosu Campus
THE 70th ANNUAL CONFERENCE OF JSSD
Jun 23 - Jun 25, 2023Shibaura Institute of Technology Toyosu Campus
[1B-02]Research on narration of experiences with the aim of activating knowledge transfer activities.
*tomoya kasuga1, masahumi misawa1, maiko kobayakawa2(1. Chiba Institute of Technology - Graduate School of Advanced Engineering - Master’s Program in Advanced Media, 2. Chiba Institute of Technology)
Keywords:
knowledge transfer,workshop,reflection
Activities to transfer knowledge possessed by veteran employees and others to their successors are becoming increasingly important. An organizational problem with this activity is the difficulty in communication, which is essential for transmission during work hours. In addition, knowledge is being transferred by listening to veterans talk about their experiences outside of work hours. This method alone has problems such as bias in who speaks. For these reasons, we believe that a third activity, neither work-related nor informal, is necessary.