The 11th domestic Conference of Society for Serviceology
Mar 8 - Mar 10, 2023Kyoto University, Yoshida Campus
The 11th domestic Conference of Society for Serviceology
Mar 8 - Mar 10, 2023Kyoto University, Yoshida Campus
[A-1-2-5]Service Capability and Trustworthiness
*Hisashi Masuda1, Miwa Nishinaka2(1. Kyoto University of Foreign Studies, 2. Kagawa University)
Keywords:
Service Capability,Trustworthiness,Trust,Organization
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