The 12th domestic Conference of Society for Serviceology
Mar 5 - Mar 7, 2024University of Tsukuba
The 12th domestic Conference of Society for Serviceology
Mar 5 - Mar 7, 2024University of Tsukuba
[B-1-1-2]Service design based on mutual assistanceA Study of a theoretical framework through a case studies in Japan
*Kazutoshi Sakaguchi1, Harada Hirokazu2(1. Yamaguchi University, 2. Imika, Inc.)
Keywords:
Mutual assistance,Service design,Service-dominant logic,Citizen,Design ability
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