The 6th domestic Conference of Society for Serviceology
Mar 10 - Mar 11, 2018Meiji University
The 6th domestic Conference of Society for Serviceology
Mar 10 - Mar 11, 2018Meiji University
[OS1-05]A new viewpoint of service productivity
*KEIKO TOYA1(1. Meiji University Graduate School of Global business)
Keywords:
service productivity,emotional value,knowledge value
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