[G1-01]Greetings from Conference Chair
*Takamichi Inoue1(1. Meiji University)
The 6th domestic Conference of Society for Serviceology
Mar 10 - Mar 11, 2018Meiji University
You can search for presentations in this event.
SearchThe 6th domestic Conference of Society for Serviceology
Mar 10 - Mar 11, 2018Meiji University
You can search for presentations in this event.
SearchSearch Results(125)
[G1-02]Guidance from Co-chair
*Keiko Toya1(1. Meiji University)
[G1-03]Panel Session “Practice on Value Co-creation”
Panelist: Hiroki Takayanagi1, Yuta Mitsubori2, Ryotaro Nakayama3, Moderator: Kazuyoshi Hidaka4(1. President, Webinpact, 2. President, Unicast, 3. President, Makukea, 4. Tokyo University of Technology)
[G1-04]Greeting from Chairperson of Society of Serviceology
*Shoji Yamamoto1(1. Kwansei Gakuin University)
[G1-05]Message from Ministry of Economy, Trade and Industryサービス産業の生産性向上について
守山宏道(経済産業省 サービス政策課長)
[G1-06]Keynote Speech 1
*Koichiro Watanabe1(1. Chairperson, Dai-ichi Life Insurance Company Holdings)
[G1-07]From Editor of Journal of Serviceology
[G2-01]Keynote Speech 2
*Stephen L. Vargo1(1. University of Hawaii at Manoa)
[G2-02]Message from Ministry of EducationSociety5.0に向けた専門職教育の状況について～経営・工学教育の現状と改革～
*Satonobu Matsunaga1(1. Japan Ministry of Education, Culture, Sports, Science and Technology)
[OS1-01]International comparisons of labor productivity
*Miho Takizawa1, Daisuke Miyakawa2(1. Faculty of Economics, Toyo University, 2. Graduate School of International Corporate Strategy, Hitotsubashi University)
[OS1-02][Productivity OS] Misunderstandings on Service Sector Productivity
*MASAYUKI MORIKAWA1(1. RIETI)
[OS1-03]Improving service productibity and expectation for serviceology.
*Takayuki ABE1(1. Ministry of Economy, Trade and Industry)
[OS1-04]Japanese Excellent Servicese～選ばれ続ける６つのポイント～
*Takumi Matsui1(1. matsui service consulting)
[OS1-05]A new viewpoint of service productivity
*KEIKO TOYA1(1. Meiji University Graduate School of Global business)
[OS2-01]UGC Mining for Personalized and Distributed Sightseeing
*Qiang Ma1, - -1, - -1, - -1, - -1(1. Kyoto University)
[OS2-02]Smart tourism service development in destination region
*Hidekazu Kasahara1, Masaaki Iiyama1, Michihiko Minoh1(1. Kyoto University)
[OS2-03]SNSデータを活用した訪日外国人の観光情報分析サービスの提供
*DAJU KATO1, Tetsuya Araki2, Haruka Hirota3, Hiroshi Ishikawa2(1. WingArc1st Inc., 2. Tokyo Metropolitan University, 3. Okayama University of Science)
[OS2-04]ソーシャルビッグデータを利用したホットスポットの分析
*Masaharu Hirota1, Masaki Endo2, DAJU KATO3, Hiroshi Ishikawa4(1. Okayama University of Science, 2. Polytechnic University, 3. WingArc1st Inc., 4. Tokyo Metropolitan University)
[OS3-01]Concept diagram for service standard
*KEIKO TOYA1(1. Meiji University Graduate School of Global business)
[OS3-02]International Standardization on Health&Care Services
*Yoshiaki Ichikawa1(1. Center for Rule Making Strategy Tama University )
[OS3-03]International standardization of service excellence
*Masaaki Mochimaru1, Keiko Toya2(1. National Institute of Advanced Industrial Science and Technology, 2. Meiji University)
[OS3-04]International standardization of sharing economy certification(trustmark) standards~The Present State of Sharing Economy in Japan and Its Prospect/Mechanism of certification system by joint regulation~
*Yohei Ishihara1(1. Secretariat of Sharing Economy Association Japan/Corporate Dev. of Spacemarket.Inc,)
[OS3-05]ISO 27500, 27501におけるサービスの人間中心
*Yui Endo1(1. AIST)
[OS3-06]Development of Global Standard of Refrigerated Parcel Delivery Service
*Shigeyuki Takano1(1. Yamato Transport Co.,Ltd. Division of Corporate Sales)
[OS3-07]Revision of Japanese Industrial Standardization Act and Service Standards
*Ikumi Yago1(1. Ministry of Economy, Trade and Industry)
[OS3-08]Scheme for Service Standardization
*Satoko Tsuru1(1. The University of Tokyo)
[OS3-09]Service Management System in General Contractor~Future direction for standardization
*Koichi Obara1(1. MAEDA CORPORATION)
[OS4-01]Indoor blimp system aiming at tracking faces of humans in caring facilities
Veerachart Srisamosorn1, Noriaki Kuwahara2, Atsushi Yamashita1, Taiki Ogata1, Shohei Shirafuji1, *Jun Ota Ota1(1. The University of Tokyo, 2. Kyoto Institute of Technology)
[OS4-02]Development of the Database to Record Thoughts of the Elderly
*Kentaro Watanabe1, Hiroyasu Miwa1, Satoshi Nishimura1, Ken Fukuda1, Takuichi Nishimura1(1. National Institute of Advanced Industrial Science and Technology)
[OS4-03]Proposal of the strategy dealing with inconsistent utterance by dementia person
*Akinori Abe1(1. Chiba University)
[OS4-04]A user study for a recording support system in care houses
*Taro Sugihara1, Yasufumi Okamoto1(1. Okayama University)
[OS4-05]New training and certification system for memory supporter to instruct the healthy elderly how to deal with forgetfulness
*Kiyoshi Yasuda1, - -2(1. Dept. of Rehabilitation, Chiba Rosai Hospital / Osaka Institute of Technology, 2. -)
[OS4-06]A study of the system that records the experiences of elderly people and nursing care staffs, and esablishes good relationship between them
*Noriaki Kuwahara1(1. Kyoto Institute of Technology)
[OS5-01]Report on Reference Model of Serviceology
*Tamio Arai1(1. The University of Tokyo)
[OS4-07]Tactile expression mechanism by pneumatic actuator array for wearable stuffed toy robot
*Hirotake Yamazoe1, Tomoko Yonezawa2(1. Ritsumeikan University, 2. Kansai University)
[OS5-02]The Purpose and Overview of "Benchmark Standerds of Serviceology"
*Chizuru Nishio1(1. Graduate School of Business Sciences, University of Tsukuba)
[OS5-03]The Education Systems of the Faculty of Service Innovation of Chiba University of Commerce
*YUJI YOSHIDA1(1. Chiba University of Commerce, Faculty of Service Innovation)
[OS5-04]Development of the Serviceology Curriculum at Graduate School of Management, Kyoto UnviersityAn Interdisciplinary Case of the Graduate School Education and Its Accomplishments
*Yoshinori Hara1(1. Graduate School of Management, Kyoto University)
[OS5-05]Curriculum in MBA program for Serviceology and the role of Society of Serviceology to reference model
*Shoji Yamamoto1(1. Kwanse Gakuin University)
[3-3-01]Social Implementation of New Public Tranportation System Service
*HITOSHI MATSUBARA1, HIDEYUKI NAKASHIMA2, KEIJI HIRATA1, KEIJI SUZUKI1, ITSUKI NODA3, SHOJI SANO5, RYO KANAMORI4, WATARU MATSUDATE6, JUN-ICHI OCHIAI6, EMIKO TAYANAGI1(1. Future University Hakodate, 2. Tokyo University, 3. NATIONAL INSTITUTE OF ADVANCED INDUSTRIAL SCIENCE AND TECHNOLOGY, 4. NAGOYA UNIVERTITY, 5. KANAZAWA INSTITUTE OF TECHNOLOGY, 6. MIRAI SHARE)
[3-3-02]Consideration for social implementation of MaaS (Mobility as a Service) model in JapanAiming for seamless service of public transportation
*Yosuke Hidaka1(1. East Japan Railway Company)
[3-3-03]S-D Logic Used Dynamic Perspectives of the Service Ecosystems Aimed for Regional VitalizationAn insight from the Art Project & Smart Social Infrastructure cases in Japan
*Kotaro Nakamura1, Hideyuki Sakamoto2, Dejan Krizaj3(1. eCraft Inc. / Japan Advanced Institute of Science & Technology(JAIST), 2. Kanazawa College of Art, 3. University of Primorska)
[1-1-01]Studying Key Factors in Elderly Care for ICT and RT development
*Ken I Fukuda1, Hiroshi Nishikiori2, Takuichi Nishimura1, Takeshi Takenaka1(1. AIRC, AIST, 2. MS&Consulting Co,.Ltd.)
[1-1-02]Customer Orientation and Hygiene Factors in Service Quality – Examples from Infrastructure Industries
*Yukifumi Ueda1, Kazuyoshi Hidaka1(1. School of Environment and Society, Tokyo Institute of Technology)
[1-1-03]Validation of Multidimensional Customer Engagement ModelExplorations of the constructs, antecedents, and consequences
*Masaki Kanda1(1. Meiji University)
[2-2-01]Business deployment of the rental/lease services by manufacturersMainly comparing to the selling services in terms of distribution function
*Hideaki Okuzawa1(1. Meiji University)
[2-2-02]Service-oriented firms: The push effect of risks in the supply chain.
*HUY QUANG TRUONG1, Yoshinori Hara2(1. Graduate School of Economics, Kyoto University, 2. Graduate School of Management, Kyoto University)
[2-2-03]Development of warning system for not leaving challenged children in a car at institution
*Yosuke Danno1, Yoshihiko Gogou2, Koichi Shiraishi3(1. DAN Inc., 2. Kyushu University, 3. Developmental Disorder Adviser Support Association)
[4-4-01]Personal data for user oriented services
*Etsuko Tane1(1. The University of Tokyo Graduate School of Arts and Scinece)
[4-4-02]Trial automatic specification of surgical methods for operation scheduling in an acute hospital
*Hideaki Takagi1, Ikuyo Kitagawa2, Maiko Shigeno1(1. University of Tsukuba, 2. Yokohama Minami Kyousai Hospital)
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