The 7th domestic Conference of Society for Serviceology
Mar 2 - Mar 3, 2019東京工業大学 大岡山キャンパス
The 7th domestic Conference of Society for Serviceology
Mar 2 - Mar 3, 2019東京工業大学 大岡山キャンパス
[B-4-02]Efficiency improvement and work standardization of airport handling counter service
*kousuke shimizu1, Noriaki KUWAHARA2, Yuichi ADACHI2(1. Broadleaf Co.,Ltd., 2. Kyoto Institute of Technology)
Keywords:
Service Business Improvement,Use of voice data,industrial engineering
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