The 8th domestic Conference of Society for Serviceology
Mar 12 - Mar 13, 2020Osaka Seikei University
The 8th domestic Conference of Society for Serviceology
Mar 12 - Mar 13, 2020Osaka Seikei University
[A-2-03]Evaluation of service skills focused on body motion during serving customer
*Manabu Chikai1, Nana Itoh1, Hiroshi Endo1, Tazu Mizunami1, Tadakatsu Yamaguchi2, Rintaro Sohara2, Norihiko Ichikawa2, Miho Sobukawa2, Kohei Endo2, Yukiko Torii2, Hiroshi Sato1(1. Human Informatics Research Institute, National Institute of Advanced Industrial Science and Technology (AIST), 2. All Nippon Airways Co., Ltd.)
Keywords:
Interaction,Serving customer,Motion analysis
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