The 8th domestic Conference of Society for Serviceology
Mar 12 - Mar 13, 2020Osaka Seikei University
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SearchThe 8th domestic Conference of Society for Serviceology
Mar 12 - Mar 13, 2020Osaka Seikei University
You can search for presentations in this event.
SearchSearch Results(112)
[G-2-01]Panel Discussion
[G-3-01]Editorial Committee Session
[OS-1-01]サービス経営人材育成プログラム（経産省）の継続状況
Shoji Yamamoto1, *Tasuo Mori2, *Katsushi Takashima3, *Yoshinori Hara4, *Hideaki Ohta5, Daisuke Asano6, Takumi Matsui7(1. 関西学院大学大学院経営戦略研究科教授、2. 弘前大学人文社会科学部教授、3. 弘前大学人文社会科学部准教授、4. 京都大学経営管理大学院教授、5. 中村学園大学栄養科学部フード・マネジメント学科教授、6. 経済産業省サービス政策課課長、7. 松井サービスコンサルティング)
[OS-1-02]弘前大学
*Tasuo Mori1, Katsushi Takashima2(1. 弘前大学人文社会科学部教授、2. 弘前大学人文社会科学部准教授)
[OS-1-03]京都大学
*Yoshinori Hara1(1. 京都大学経営管理大学院教授)
[OS-1-04]中村学園大学
*Hideaki Ohta1(1. 中村学園大学栄養科学部フード・マネジメント学科教授)
[A-1-01]The current situation of Hometown Tax System and the influence of tourism related return-offerings by local governments on their received numbers and amounts in the system
*Yusuke Sekine1, Yu Ogasawara1, Shohei Suzuki2, Katsuya Hihara1(1. Tokyo Metropolitan University, 2. Senshu University)
[A-1-02]An empirical study in case of the Most Beautiful Villages in Japancurrent conditions and issuees in service providing at the accommodations
*Yoshimi Kunieda1, Yoshiko Nomura2(1. Osaka Seikei University, 2. Setsunan University)
[A-1-03]Modelling Digital Technology-Assisted Service System Considering Social Impacts: Case Analysis of Tourism Services
*Kaito Tsunetomo1, Kentaro Watanabe2, Yusuke Kishita1(1. The Univrsity of Tokyo, 2. National Institute of Advanced Industrial Science and Technology (AIST))
[A-1-04]Ecotourism experiential learning to make STEM students aware of the integrated development of local society, economy and environment
*Sadayo HIRATA1(1. Shibaura Institute of Technology)
[B-1-01]Construction of two-sided markets between firms installing RFID technology and the customers on the RFID platform ecosystemsAn investigation and analysis of Japanese apparel industry
*Yuki Inoue1,3, Takeshi Takenaka1, Takami Kasasaku2, Tadafumi Tamegai2(1. National Institute of AIST, 2. Fujitsu Frontech Limited, 3. Hiroshima University)
[B-1-02]Value Co-creation Framework for Sustainable Service Innovation
*Teruyasu Murakami1(1. Research Institute for Industrial Strategy)
[B-1-03]Ontological approach for developing an educational program of servitization
*Koji Kimita1, Keiichi Muramatsu2(1. Tokyo Metropolitan University, 2. Saitama University)
[B-1-04]Co-creation value for successful servitizationEmpirical research for car sharing services
*Tamao Miura1(1. KWANSEI GAKUIN UNIVERSITY, Institute of Business and Accounting Professional Graduate School )
[A-2-01]Development of interaction model between a customer and a staff in a service field to improve service quality
*Hiroshi Sato1, Nana Itoh1, Manabu Chikai1, Hiroshi Endo1, Tazu Mizunami1, Tadakatsu Yamaguchi2, Rintaro Sohara2, Norihiko Ichikawa2, Miho Sobukawa2, Kohei Endo2, Yukiko Torii2(1. Human Informatics Research Institute, National Institute of Advanced Industrial Science and Technology (AIST), 2. All Nippon Airways Co., Ltd.)
[A-2-02]Questionnaire survey of service skills for structuring
*Nana Itoh1, Manabu Chikai1, Hiroshi Endo1, Tazu Mizuami1, Tadakatsu Yamaguchi2, Rintaro Sohara2, Norihiko Ichikawa2, Miho Sofukawa2, Kouhei Endo2, Yukiko Torii2, Tadahiko Kajikawa3, Dongseun Shim3, Mizuho Mori3, Fumiya Imamura3, Hiroshi Sato1(1. National Institute of Advanced Industrial Science and Technology(AIST) , 2. All Nippon Airways Co.Ltd, 3. U'eyes Design Inc.)
[A-2-03]Evaluation of service skills focused on body motion during serving customer
*Manabu Chikai1, Nana Itoh1, Hiroshi Endo1, Tazu Mizunami1, Tadakatsu Yamaguchi2, Rintaro Sohara2, Norihiko Ichikawa2, Miho Sobukawa2, Kohei Endo2, Yukiko Torii2, Hiroshi Sato1(1. Human Informatics Research Institute, National Institute of Advanced Industrial Science and Technology (AIST), 2. All Nippon Airways Co., Ltd.)
[A-2-04]Characteristics of gaze behavior during customer service depending on skill level
Tazu Mizunami1, Nana Itoh1, Manabu Chikai1, *Hioshi Endo1, Tadakatsu Yamaguchi2, Rintaro Sohara2, Norihiko Ichikawa2, Miho Sobukawa2, Kohei Endo2, Yukiko Torii2, Hiroshi Sato1(1. National Institute of Advanced industrial Science and Technology, 2. ALL NIPPON AIRWAYS CO., LTD.)
[B-2-01]A study of aesthetic for service designAbout the relationship between service complexity and aesthetic
*Sakaguchi Kazutoshi1(1. Fujitsu Design Limited)
[B-2-02]The Method of Evaluating Mechanisms for Service DesignEvaluate Maskin Monotonicity by Monte-Carlo Method
*Tomoki Nakano1, Nariaki Nishino2, Takashi Goda3(1. Nishino Lab, Systems Innovation, Faculty of Engineering, The University of Tokyo, 2. Department of Technology Management for Innovation, School of Engineering, The University of Tokyo, 3. Department of Systems Innovation, School of Engineering, The University of Tokyo)
[B-2-03]Impact of actors on cloud computing in enterprise IT
*Hitoshi Maekawa1(1. Tokyo Institute of Technology)
[B-2-04]The motivations of lessons
*Yoji Hata1(1. University of Marketing and Distribution Science)
[OS-2-01]趣旨説明
*Chizuru Nishio1(1. 日本学術会議第1部会員、筑波大学ビジネスサイエンス系・教授)
[OS-2-02]サービス学の論理基盤
*Junichi Muramatsu 1(1. 日本学術会議連携会員、岡山理科大学経営学部・教授)
[OS-2-03]サービス学の教育方法
*Shoji Yamamoto1(1. 日本学術会議連携会員、関西学院大学大学院経営戦略研究科・教授)
[OS-2-04]ビジネス・社会変革とサービス学の必要性(仮)
*Toshio Taki1(1. マネーフォワード Fintech 研究所長、取締役執行役員)
[OS-2-05]サービス学の教育に対する高等教育現場における課題(仮)
*Akiko Yoshise1(1. 日本学術会議連携会員、筑波大学システム情報系・教授)
[OS-2-06]サービス学の教育実装に対する総合討論
*Keiko Toya1, Junichi Muramatsu 2, Shoji Yamamoto3, Toshio Taki4, Akiko Yoshise5(1. 日本学術会議連携会員、明治大学大学院グローバル・ビジネス研究科・教授、2. 日本学術会議連携会員、岡山理科大学経営学部・教授、3. 日本学術会議連携会員、関西学院大学大学院経営戦略研究科・教授、4. マネーフォワード Fintech 研究所長、取締役執行役員、5. 日本学術会議連携会員、筑波大学システム情報系・教授)
[OS-2-07]閉会の挨拶
*Tamio Arai1(1. 日本学術会議連携会員、技術研究組合国際廃炉研究開発機構・副理事長)
[G-3-02]経済産業省様挨拶
*Daisuke Asano1(1. 経済産業省サービス政策課課長)
[G-4-01]観光庁様挨拶
*Hiroshi Hiraizumi1(1. 観光庁参事官（ＭＩＣＥ担当）)
[G-5-01]基調講演
*Shigetaka Murase1(1. WILLER )
[N-1-01]Networking Event
[B-3-01]Operation Strategy of Low Cost Air CarrierProviding Service "Good Enough" for Customers
*Yoichi Shigetani1(1. phD. course, Institute of Business and Accounting, Kwansei Gakuin University)
[B-3-02]Study on services provided by guide interpreters based on mind-mechanism spectrum
*Fumihiro Maruyama1,2(1. Fujitsu Laboratories Ltd., 2. National Government Licensed Guide Interpreter)
[B-3-03]Comparative study of Tourism Area Life Cycle through film induced tourism
*Jin Nakamura1(1. Atomi University)
[B-3-04]Service Design and Destination Marketing余白のある観光プラニングサービスを導入し、得られたデータを利活用する
*Tatsunori Hara1, Bach Ho1, Yohei Kurata2(1. The University of Tokyo, 2. Tokyo Metropolitan University)
[OS-3-01]The review on Research of Service-Dominant logicframework and direction
*Masato Shoji1(1. Takachiho University)
[OS-3-02]Basic Concept and Research Trends of Service Logic
*Jing Zhang1(1. Okayama University of Science)
[OS-3-03]Middle-range Theory of Value Co-creationAn Zooming out and in Approrch
*Takashi Taguchi1(1. Ibaraki Christian University)
[OS-3-04]Interpritation of servitization from Nordic perspective and theory for practice
*Satosh Seino1(1. Yasuda Women's University)
[OS-4-01]Service Exchange and Social Well-Being
*Bach Quang Ho1(1. The University of Tokyo)
[OS-4-02]Service Literacy: Overcoming Well-Being Co-destruction
*Hikaru Goto1,2(1. Japan Advanced Institute of Science and Technology, 2. Keieisenryakukenkyusyo K.K.)
[OS-4-03]Fairy tales: a service design framework for well-being
*Nemoto Yutaro1, Bach Quang Ho2(1. Tokyo Metropolitan Industrial Technology Research Institute , 2. The University of Tokyo)
[OS-4-04]An Encouragement of Business Action Research (BAR): TSR for working style
*Kei Shibuya1, Bach Q Ho2(1. NEC, 2. University of Tokyo)
[OS-4-05]Transformative Service Research and ServiceologyAgenda for the future
*Kunio Shirahada1(1. JAIST)
[A-3-01]Evaluation method for value elements of ICT services
*Machiko Shinozuka1, Takashi Furutani1, Akira Takeuchi1, Yuriko Tanaka1(1. Nippon Telegraph and Telephone Corporation)
[A-3-02]A research on continuity of service use: from the viewpoint of intrinsic motivation
*Ito Tatsuya1, Kohei Nishiyama2,3, Nariaki Nishino1(1. Development of Technology Management for Innovation Graduate School of Engineering, The University of Tokyo, 2. CUUSOO SYSTEM co., ltd., 3. Research Center of Advanced Science and Technology, The University of Tokyo,)
[A-3-03]Local Innovation by Living LabCo-creation Activity with Women with Children Living in Tama Plaza
*Haruka Yoshida1, Tomoko Ooto1, Naoya Toujou1, Emiri Kimura2, Ryuichi Nambu2, Sumaru Niida1(1. KDDI Research, Inc., 2. ACTANT, Inc.)
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