The 8th domestic Conference of Society for Serviceology

The 8th domestic Conference of Society for Serviceology

Mar 12 - Mar 13, 2020Osaka Seikei University
The 8th domestic Conference of Society for Serviceology

The 8th domestic Conference of Society for Serviceology

Mar 12 - Mar 13, 2020Osaka Seikei University

[B-3-01]Operation Strategy of Low Cost Air CarrierProviding Service "Good Enough" for Customers

*Yoichi Shigetani1(1. phD. course, Institute of Business and Accounting, Kwansei Gakuin University)

Keywords:

Airline,low end market,LCC,Low cost operation,operation strategies

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