The 9th domestic Conference of Society for Serviceology
Mar 9 - Mar 10, 2021Held Online
The 9th domestic Conference of Society for Serviceology
Mar 9 - Mar 10, 2021Held Online
[A-2-02]Measurement of Skilled Salesperson's Maai and Effect of Skill Intervention
*Keiichi Zempo1, Ryo Akatsu1, Takaaki Ishiwatari1, Yukihiko Okada1(1. University of Tsukuba)
Keywords:
Service encounter,Salesperson's skill,Customer service
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