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[I-1-01]外食産業の持続的成長に向けて 〜ポストコロナをにらんで〜
*Tadao Kikuchi1(1. ROYAL HOLDINGS Co., Ltd.)
[OS-1-01]Value Maximization by Decentralized Management of Personal Data
*Koiti Hasida1,2(1. The University of Tokyo, 2. RIKEN)
[OS-1-02]A Study for Improving Social Acceptability of the Personal Data Ecosystem
*Shintaro TANNO1(1. MARKETING EXCELLENCE Co.LTD)
[OS-1-03]Consumer acceptance for Personal Data
*Keiko Toya1(1. Meiji University)
[OS-1-04]Governance issues of intermediaries in personal data ecosystem
*Ayako Kato1(1. Bunkyo University)
[OS-1-05]Architecture of Personal AI Agent
*Hiroshi Nakagawa1(1. RIKEN AIP)
[A-1-01]Picnic Set ‘‘Ambience To Go! ’’: A Service Design Integrating Local Resources to Illuminate Last Moments of Your Travel in Public Transport
*Meng Tzu Hsu1, Chihiro Sato1, Masato Yamanouchi2(1. Keio University Graduate School of Media Design, 2. Professional University of Information and Management for Innovation)
[A-1-02]Desin of Monomiyusan:an urban exploration service to provide enjoyable side-trips experience with Audio Augmented Reality
*XIAOYU LIU1, Sae Moriyama1, Daiki Nakamura1, Chihiro Sato1(1. The Keio University Graduate School of Media Design)
[A-1-03]Design of Talk clip box: Souvenir Service After The Talk Event
*Shun Arima1, Chihiro Sato1, Keiko Okawa1(1. Keio University Graduate School of Media Design )
[B-1-01]How can the design department contribute to servitization
*Keiji Ogata1, Koji Kimita2(1. Toshiba Corporation, 2. The University of Tokyo)
[B-1-02]Analysis of optimal timing of information provision to encourage continuous long-term use.
*Yitao Xu1, Hiroki Takahashi2, Kimita Koji2, Nariaki Nishino2(1. Systems Innovation,Faculty of Engineering,The University of Tokyo, 2. Department of Technology Management for Innovation,School of Engineering,The University of Tokyo)
[B-1-03]Study on operation of Total-Package-Plan in the tire business considering rotation between vehiclesIn the case of six-wheels truck
*Katsuya Iwashima1, shunichi Ohmori1, Kazuho Yoshimoto1, Koji Mihara1(1. Department of Business Design and Management, Graduate School of Creative Science and Engineering, Waseda University)
[B-1-04]Proposal of optimal matching mechanism in subscription services considering deterioration of product value over time
*Taisei Ito1, Koji Kimita2, Nariaki Nishino2(1. Systems Innovation, Faculty of Engineering, The University of Tokyo, 2. Department of Technology Management for Innovation, The University of Tokyo)
[I-2-01]コロナ禍とサービスイノベーション
*Daisuke Asasno1(1. Ministry of Economy, Trade and Industry)
[P-1-01]Proposal of value co-creation service to relevance SDGs by coffee science and tourism
*Hiroshi Goto1, Hajime Hirose2(1. Japan Coffee Cultural Society, 2. Kinjo University)
[P-1-02]Afterglow Postal Service: Enriching the Last Moment of Travel by Sending Posts to the Future Self
*Marisa Sano1, Chihiro Sato1, Masato Yamanouchi2(1. Keio University Graduate School of Media Design, 2. Professional University of Information and Management for Innovation)
[P-1-03]A Study of Platformization of Peer-to-Peer Tele Healthcare Services
*Akio SASHIMA1(1. Human Augmentation Research Center, AIST)
[P-1-04]Design of smart home platform to improve the quality of IoT service
*Ruiyang Tang1, Yuki Inoue1(1. Hiroshima University)
[P-1-05]DeBuTe Spiral: A Framework of Designing Competitive Advantage Transformation for Manufacturer
*Yasuharu Nishi1(1. The University of Electro-Communications, Tokyo)
[P-1-06]Analysis about effects of work activation degree by the cooperation of telecommuting and office work
*Masahiko Suzuki1, Sato Tomoya1, Kurosawa Yoshifumi1, Ogihara Masahiro1(1. East Japan Railway Company)
[P-1-07]Distinction among Cigar Lovers
*Yurimi Sakurai1(1. Kyoto University)
[P-1-08]Analysis of Effect of Lifestyle Factors on Structure of Service Satisfaction
*Shohei Kawasaki1,2, Hiroki Takahashi1,2, Takeshi Takenaka2, Hiroshi Nishikoori3(1. Univ. of Tokyo, 2. National Institute of Advanced Industrial Science and Technology, 3. MS&Consulting Co,.Ltd)
[P-1-09]Opportunities for service innovation in the Covid-19 related confusion
*Shigeru Hosono1,2, Akira Kondo1,3, Hideki Sato1,4, Masahiko Suzuki1,5, Tetsuya Muramoto1,6, Noriko Wada1,7,8, Michitaka Kosaka1,9, Other Members1(1. Practical Science SIG, 2. Tokyo University of Technology, 3. Kagoshima Women's College, 4. NEC Corporation, 5. East Japan Railway Co., 6. Fujitsu Limited, 7. Meditrina, 8. Yamanashi Eiwa College, 9. Japan Advanced Institute of Science and Technology)
[P-1-10]A Study on the Value Co-creation of sharing economy
- From the case of Childcare and Education Sharing -
*Nhung Thi Tuyet Tran1(1. Aichi Toho University/ Faculty of Business Administration/ Assistant Professor )
[P-1-11]Creating a collaborative online design workshop series
*Karin Ogino1, Kiyoko Itagaki1, Marisa Sano1, Arata Hoshino1, Chihiro Sato1(1. Keio University Graduate School of Media Design)
[P-1-12]A Study on Geospatial Intelligence for Heath and Productivity Management
*Takeshi Kurata1(1. AIST)
[P-1-13]A study on how to sustain participation of Living Lab participants
*Yoshinobu Yamamoto1, Fuko Ohura2,3, Kentaro Watanabe2, Kazuhiro Kojima2(1. The University of Fukuchiyama, 2. The National Institute of Advanced Industrial Science and Technology , 3. Tokyo Metropolitan University)
[P-1-14]Goal-oriented knowledge structuring of processes for expanding psychological supportFrom the case of music therapy
*Chiaki Oshiyama1, Takuichi Nishimura1(1. National Institute of Advanced Industrial Science and Technology Organization of Human Augmentation Research Center)
[OS-2-01]A Research on Service Management of Nordic Schoolthe theory and subject
*Tomoya Kamoh1(1. Nagoya Gakuin University)
[OS-2-02]Nordic School of Service
*Kazuma Imamura1(1. Ibaraki University)
[OS-2-03]The Nordic school approach in service research
*Akira Oyabu1(1. Okayama University of Science)
[OS-2-04]Basic concepts of service logic and its theoretical and practical implications
*Jing Zhang1(1. Okayama University of Science)
[A-2-01]How reputation systems affect your purchasing and reviewing behavior? The Analysis through an economic experiment.
*Hiroki Takahashi1, Nariaki Nishino1(1. Department of Technology Management for Innovation, Graduate School of Engineering, the University of Tokyo)
[A-2-02]Measurement of Skilled Salesperson's Maai and Effect of Skill Intervention
*Keiichi Zempo1, Ryo Akatsu1, Takaaki Ishiwatari1, Yukihiko Okada1(1. University of Tsukuba)
[A-2-03]Providing Store Management Model of Service Industries with system dynamicsPredicting Business impact of human resource management
*Tomonori Matsuki1,2(1. Recruit Management Solutions Co., Ltd., 2. Shibaura Institute of Technology)
[A-2-04]Consideration of service impact and innovation associated with the new coronavirus
*Yukio Nakayama1(1. Tsukuba University)
[A-2-05]State transition model from science museum visitor data for the purpose of improving the value created by the event
*Kazuya Yamashita1, Megumi Inoue1, Mari Furuta1, Kota Takaoka1, Yoichi Motomura1(1. Artificial Intelligence Research Center,AIST)
[B-2-01]Homecoming Garden: Welcome Service Focused on Japanese Garden in Arrival Area of Airport
*Arata Hoshino1, Chihiro Sato1, Masato Yamanouchi2(1. Keio University Graduate School of Media Design, 2. Professional University of Information and Management for Innovation)
[B-2-02]Social capital building service "Agorá" that further enhances the attractiveness of the facility's observation deck
*kai kojima1, arima shun1, sato chihiro1, yamanouchi Masato2(1. Keio University Graduate School of Media Design, 2. Professional University of Information and Management for Innovation)
[B-2-03]Service design and design process of programming class in elementary school
*Makiko Aso1(1. Tokyo Metropolitan University)
[I-3-01]瞬間移動サービス「アバターイン」が描く未来
*Akira Fukabori1(1. avatarin Inc.)
[G-2-01]Awarding ceremony
[G-3-01]Networking Event
[OS-3-01]Developing the middle range theory of Service-Dominant Logic
*Takashi Taguchi1(1. Ibaraki Christian University)
[OS-3-02]The Investigation between Service Ecosystem and MarketDirection of Service Dominant Logic Research
*Masato Shoji1(1. Takachiho University)
[OS-3-03]A Study of Service Ecosystem and Institutions.
*Noriaki Saito1(1. Takachiho University)
[OS-3-04]S-D Logic Narrative and ProcessContribution to research and practice
*Susumu Maeda1(1. Chiba University of Commerce)
[B-3-01]The acceleration of DX (Digital Transformation) realization in local governmentA Study on a service model of DX implementation
*MASAHIRO YONEZAWA1, HIROYUKI KOJIMA2(1. Hitotsubashi University / Society 5.0 Consortium, 2. ITOCHU Techno-Solutions Corporation)
[B-3-02]Proposal of service attention design method using visual effects
*Satoshi Hara1, Yuusuke Suzuki1, Takahiro Kaburagi1, Itaru Sato1, Keisuke Shitomi1, Hiroshi Hashimoto1, Tomoyuki Ohkubo1(1. Advanced Institute of Industrial Technology)
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