The 10th domestic Conference of Society for Serviceology
Mar 7 - Mar 9, 2022The University of Tokyo
The 10th domestic Conference of Society for Serviceology
Mar 7 - Mar 9, 2022The University of Tokyo
[A-1-2-02]Development of a Customer Satisfaction Classification Model Considering Customer Experience in Restaurant Business
*Hisashi MASUDA1(1. Kyoto University)
Keywords:
Customer Satisfaction,Customer Experience,Machine Learning,Hospitality Industry,Restaurant Business
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