The 10th domestic Conference of Society for Serviceology
Mar 7 - Mar 9, 2022The University of Tokyo
The 10th domestic Conference of Society for Serviceology
Mar 7 - Mar 9, 2022The University of Tokyo
[P-1-02]An user experience design activity for improvement of railway maintenance work
*Masahiko Suzuki1, Kouta Sato1(1. R&D Center of JR-EAST group)
Keywords:
UXD,Customer journey map,Railway maintenance work
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