Presentation Information

[2Yin-B-18]Design and Evaluation of a Human–Agent Mixed Game System for Online Dialogue Containing Subjective Emotional Opinions

〇Mari Misawa1, Yoshimasa Ohmoto1 (1. Shizuoka University)

Keywords:

Agent

In online communication environments, the speaker’s intentions and background are often not sufficiently conveyed to the listener, which can lead to cognitive discrepancies and emotional backlash. Such problems arise not only from explicit abusive language but also from statements made without malicious intent or from high-context expressions.This study conceptualizes these issues as misunderstandings caused by a lack of background information about the speaker and proposes an interpretation-support agent system that supplements information missing on the listener’s side. The system is characterized by presenting background and value-related information about the speaker exclusively to the listener, and it assumes the construction of an online board game in which value sharing and conflicts are likely to surface as an evaluation environment. As a preliminary step toward this goal, this paper focuses on a setting without intervention by the interpretation-support agent. We construct an online game environment in which humans and agents participate together and conduct a limited examination of how differences in values manifest as utterances and opinion conflicts. Specifically, by organizing transitions in utterances and processes of topic convergence in situations where subjective and emotional opinions intersect, we identify challenges related to consensus formation