The 13th domestic Conference of Society for Serviceology
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Presentation Information

5:00 PM - 5:30 PM JST(8:00 AM - 8:30 AM UTC)

[2-C-5-1]Extraction of Key Opinions Related to Tourist Satisfaction and Repeat Behavior

*Shuntaro Masuda1, Toshihiko Yamasaki1 (1. The University of Tokyo)

Keywords:

Text mining,Customer review,Tourism

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