Presentation Information
[3-C-3-3]Issues and opportunities of repair as a serviceA case study of repair service in multiple industries
*Shoichi Kanzaki2, Hironori Iwasaki1, Shuji Soga2 (1. Musashino Art University, 2. Design Center, Research and Development Group, Hitachi Ltd.)
Keywords:
circular economy,service design,user experience
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