The 13th domestic Conference of Society for Serviceology
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Session Details

Oral PresentationAcademic sessions

サービスの管理と改善(3)

Wed. Mar 5, 2025 10:50 AM - 12:20 PM JST
Wed. Mar 5, 2025 1:50 AM - 3:20 AM UTC
Room C(H243)
10:50 AM - 11:20 AM JST(1:50 AM - 2:20 AM UTC)

[2-C-2-1]Foreign Expansion of Service OperationLocal Adaptation Process of Japanese Automobile Dealer in Malaysia

*GO Urata1 (1. Kwansei Gakuin University)
11:20 AM - 11:50 AM JST(2:20 AM - 2:50 AM UTC)

[2-C-2-2]Employee Decision-Making in Service Improvement Through Customer Feedback: An Economic Experiment Based on the Multi-Armed Bandit Problem

*Hiroki Takahashi1 (1. University of Tsukuba)
11:50 AM - 12:20 PM JST(2:50 AM - 3:20 AM UTC)

Time

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