[2-D-5] サービステクノロジー(2) | The 13th domestic Conference of Society for Serviceology

Advanced Search

Session Details

Oral PresentationAcademic sessions

サービステクノロジー(2)

Wed. Mar 5, 2025 5:00 PM - 6:30 PM JST
Wed. Mar 5, 2025 8:00 AM - 9:30 AM UTC

Room D(H344)

5:00 PM - 5:30 PM JST(8:00 AM - 8:30 AM UTC)

[2-D-5-1]Issue tree generation tool that uses Generative AI to help companies consider introducing solutions

*Toshiyuki Ono¹, Masao Ishiguro¹, Hideyuki Maki¹, Koh Kajii¹, Akira Maeki¹, Yoshinobu Uchida¹ (1. Hitachi, Ltd. Research & Development Group)

5:30 PM - 6:00 PM JST(8:30 AM - 9:00 AM UTC)

[2-D-5-2]Comparison of Customer Service Methods between Physical Robots and Display-Based Avatars

*Shota Mizuno¹, Keisuke Watanabe¹, Mika Takamatu², Hikari Kedo², Yoshinobu Yamamoto¹ (1. The University of Fukuchiyama, Graduate School of Regional Informatics, 2. The University of Fukuchiyama, Faculty of Informatics, Department of Informatics)

6:00 PM - 6:30 PM JST(9:00 AM - 9:30 AM UTC)

[2-D-5-3]The Impact of Shift Optimization on Part-Time Workers in the Restaurant Industry: The Relationship Between Reduced Shift Flexibility and Turnover Intention

*Konda Takumi¹, Hiroki Takahashi¹ (1. University of Tsukuba)

Back to Category List