[2-E-1] サービスのデザインと開発(1) | The 13th domestic Conference of Society for Serviceology

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サービスのデザインと開発(1)

Wed. Mar 5, 2025 9:10 AM - 10:40 AM JST
Wed. Mar 5, 2025 12:10 AM - 1:40 AM UTC

Room E(H343)

9:10 AM - 9:40 AM JST(12:10 AM - 12:40 AM UTC)

[2-E-1-1]Co-designing an Educational Board Game to Understand the Guide Dog User Experience

*Anna Okabe¹, Seray Şenyer Sükuti¹, Chihiro Sato¹ (1. Keio University Graduate School of Media Design)

9:40 AM - 10:10 AM JST(12:40 AM - 1:10 AM UTC)

[2-E-1-2]New Perspectives on Service Design for the Virtual Economy: The Impact of Spatial Differences on Communication

*Ayato Kitadai¹, Ryuichiro Ishikawa², Sangjic Lee¹, Jiangyong Teng², Kohei Nishiyama¹, Nariaki Nishino¹ (1. The University of Tokyo, 2. Waseda University)

10:10 AM - 10:40 AM JST(1:10 AM - 1:40 AM UTC)

[2-E-1-3]The Impact of Voice and Appearance Compatibility on the Number of Questions and Conversation Duration in Remote Customer Service

*Keisuke Watanabe¹, Mizuno Shota¹, Yoshinobu Yamamoto^1,2 (1. The University of Fukuchiyama , graduate school, 2. The University of Fukuchiyama)

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