[2-E-4] サービスのデザインと開発(3) | The 13th domestic Conference of Society for Serviceology

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Oral PresentationAcademic sessions

サービスのデザインと開発(3)

Wed. Mar 5, 2025 3:20 PM - 4:50 PM JST
Wed. Mar 5, 2025 6:20 AM - 7:50 AM UTC

Room E(H343)

3:20 PM - 3:50 PM JST(6:20 AM - 6:50 AM UTC)

[2-E-4-1]System Architecture and Emergent Design of Ryokan

*Ren Moriyama¹ (1. Graduate School of Management, Kyoto university)

3:50 PM - 4:20 PM JST(6:50 AM - 7:20 AM UTC)

[2-E-4-2]Evaluation of Effective Bus Rapid Transit for Traffic Congestion Mitigation:Data-Based Modeling and Simulation

*Zeyu Zhou¹, Kitadai Ayato¹, Sato Uta¹, Takenoya Yu¹, Fujita Masanori^1,2, Nishino Nariaki¹ (1. University of Tokyo, 2. Ritsumeikan Asia Pacific University)

4:20 PM - 4:50 PM JST(7:20 AM - 7:50 AM UTC)

[2-E-4-3]Service Design Practice using Customer Journey Map: Case Study toward a Physician’s Work Style Reforms

*Kei Shibuya¹, Ryo ishii², Shogo Shigeta³, Tasuku Kitade¹, masanori Tujikawa¹, Masahiro Kubo¹, Yukio Katori², Muneaki Shimada³, Atsuhiro Nakagawa⁴ (1. NEC Biometrics Research Laboratories, 2. Department of Otolaryngology - Head and Neck Surgery, Tohoku University Graduate School of Medicine, 3. Department of Obstetrics and Gynecology, Tohoku University Graduate School of Medicine, 4. Clinical Research, Innovation and Education Center, Tohoku University Hospital)

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