The 14th domestic Conference of Society for Serviceology
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Presentation Information

3:40 PM - 4:10 PM JST(6:40 AM - 7:10 AM UTC)

[1-C-4-03]Support for Employee Skill Management and Workforce Planning Using MAS Based on Real Workplace Data, Considering QoW and Labor Productivity
A Case Study of a Commercial Facility in Highway Service Area

*Hiroya Yamashiro1, Karimu Kato2, Takahiro Miura2, Yuki Kato2, Kento Hayase2, Takeshi Kurata2 (1. Univ. of Tsukuba, Master's Program in Intelligent and Mechanical Interaction Systems, 2. Research Institute on Human and Societal Augmentation, AIST)

Keywords:

Human Capital Management,Health and Productivity Management,Quality of Work,Labor productivity,Multi-agent simulation

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