The 14th domestic Conference of Society for Serviceology
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Session Details

Oral PresentationAcademic sessions

A2. サービス学の方法論(2)

Tue. Mar 3, 2026 2:40 PM - 4:10 PM JST
Tue. Mar 3, 2026 5:40 AM - 7:10 AM UTC
Room C(711-Building7-1F)
2:40 PM - 3:10 PM JST(5:40 AM - 6:10 AM UTC)

[1-C-4-01]Learners Understanding Social Complexity through Service Dominant Logic: A Fieldwork Education Program in Minamata City

*Fathima Assilmia1, Kiyoko Itagaki1, Leandro Navarro Hundzinski1, Chihiro Sato2, Keisuke Uehara3, Keiko Okawa1 (1. Keio University Global Research Institute, 2. Keio University Graduate School of Media Design, 3. Keio University Faculty of Environment and Information Studies)
3:10 PM - 3:40 PM JST(6:10 AM - 6:40 AM UTC)

[1-C-4-02]Service LAD: An LLM-Agentic Design Framework for Bridging the Methodology-Practice Gap in PSS

*Wuyi Chen1, Tatsunori Hara1, Jun Ota1 (1. The University of Tokyo)
3:40 PM - 4:10 PM JST(6:40 AM - 7:10 AM UTC)

[1-C-4-03]Support for Employee Skill Management and Workforce Planning Using MAS Based on Real Workplace Data, Considering QoW and Labor Productivity
A Case Study of a Commercial Facility in Highway Service Area

*Hiroya Yamashiro1, Karimu Kato2, Takahiro Miura2, Yuki Kato2, Kento Hayase2, Takeshi Kurata2 (1. Univ. of Tsukuba, Master's Program in Intelligent and Mechanical Interaction Systems, 2. Research Institute on Human and Societal Augmentation, AIST)
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