ANQ Congress Yokohama 2024
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Session Details

Customer Satisfaction/ Brand Management

[32501-03]Session E4

Thu. Sep 19, 2024 9:30 AM - 10:30 AM JST
Thu. Sep 19, 2024 12:30 AM - 1:30 AM UTC
Room E(12-102)
9:30 AM - 9:50 AM JST(12:30 AM - 12:50 AM UTC)

[32501-03-01]Method of Selecting a Financial Offline Base Branch for the Digital Financially Alienated Class

*Boyoung Lee1, Yonghan Ju1 (1. Sun Moon University (Korea))
9:50 AM - 10:10 AM JST(12:50 AM - 1:10 AM UTC)

[32501-03-02]Understanding Consumer Resistance and Adoption of AI-Enabled Smart Home Appliances

*Hyebin Jeong1, Ronald Sukwadi2, Saebom Lee1 (1. Sahmyook University (Korea), 2. Atma Jaya Catholic University of Indonesia (Indonesia))
10:10 AM - 10:30 AM JST(1:10 AM - 1:30 AM UTC)

[32501-03-03]Managing the Final Leg: Addressing Challenges and Solutions in Last Mile Quality Management for Online Services

*Hare Ram Bhattarai1, Hareram Bhattarai (1. NQPCN Executive Member (Nepal))
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