[32304-06] Session C5

11:10 AM - 11:30 AM JST(2:10 AM - 2:30 AM UTC)

[32304-06-02] (Re)defining Quality and Quality Management in Terms of Value, Risk and Cost: A Conceptual Model

*Nigel Peter Grigg^1,2 (1. New Zealand Organisation for Quality (New Zealand), 2. Independent writer and consultant (Thailand))

Keywords:

Value,Risk,Cost,Conceptual model