Session Details

[22408-10]Session D3

Wed. Sep 18, 2024 4:40 PM - 5:40 PM JST
Wed. Sep 18, 2024 7:40 AM - 8:40 AM UTC
Room D(12-103)

[22408-10-01]A Study on the Impact of Service Quality and Digitalization on Customer Experience: A Comparative Analysis Across Industry Groups in South Korea and Vietnam

Donghyun Choi1, *Seungbeom Kim2, Pyoungsoo Lee3 (1. Chung-Ang University (Korea), 2. Hongik University (Korea), 3. Kyonggi University (Korea))

[22408-10-02]Digital Transformation in Scheduled Maintenance Process in Power Distribution Company - Tata Power Delhi Distribution Limited

*Vinod Kumar1, Vinod Kumar1 (1. ISQ (India))

[22408-10-03]Digital Foundations for Reliability Assurance: An Integrated Approach

*Debabrata Giri1, Kanchan Mondal1, Asmita Ghate1 (1. Tata Motors Limited (India))